We are seeking an Operations Manager to lead one of our Delivery Stations.
Responsibilities
Managing an environment concerning the delivery of Amazon orders directly to our customers on a 24/7 basis.
Managing day‑to‑day relationships with multiple Delivery Service Providers (DSPs).
Driving operational goals and metrics for your Delivery Station and communicating the vision to your team.
Presenting operational metrics regularly to the senior leadership team.
Problem‑solving for closing gaps between performance and goals.
Hiring and developing top talent; creating and implementing a talent plan for the site including acquisition, performance, career management, learning and development, succession planning, and employee engagement.
Working with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering.