Operations Manager 5 - 17465
Contract Duration: 12+ Months
Tax Work Location: Plano, TX
Schedule: Fully Onsite
**NO C2C due to client restrictions**
Top Skills:
Position Summary:
The Operations Manager will lead initiatives to enhance customer experience and streamline operational processes within the Care+ team of the MX organization. This role will focus on identifying inefficiencies, implementing process improvements, and ensuring seamless customer interactions across all touchpoints. This role is a vendor and customer-facing role and requires problem-solving and strong communication skills.
Roles & Responsibility: