Operations Leader — Consultations

About Sri Mandir

Sri Mandir is one of India’s leading devotional platforms, helping millions of users access spiritual services, rituals, and guidance digitally. We are building high-quality service experiences that combine trust, tradition, technology, and operational excellence.

About the Role

We are looking for an Operations Leader to own and scale our astrologer consultations operations charter. This role will be responsible for ensuring that users receive a reliable, high-quality, and seamless consultation experience across the full journey — from booking and scheduling to completion, support, and follow-up.

This is a high-ownership role for someone who enjoys building operating systems, managing service quality, solving ambiguous problems, and working cross-functionally with product, technology, customer supp...