Serve as the primary liaison for fleet owners, transport companies, and individual customers on all tyre-related enquiries, feedback, complaints, and service requests.
Perform administrative duties including:
Processing of tyre purchase orders, service invoices, and fleet account payments
Issuance of receipts, warranty documents, and accurate record‑keeping
Communicate and liaise with suppliers, fleet managers, and vendors through formal channels such as email, messaging platforms, and phone calls.
Work together with sales team to service clients.
Build and maintain positive working relationships with customers.
Undertake additional tasks and responsibilities as assigned by the supervisor.