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Operations Customer Expert - English speaker

Company

Confidential

Location

Porto, Porto District

Type

full time

Join Teleperformance Portugal as an Operations Customer Expert (ENGLISH SPEAKER)

Looking for an exciting international career opportunity in Lisbon?

Teleperformance Portugal is looking for experienced Operations Customer Experts to join our growing team!

Your Responsibilities

  • Provide exceptional customer support via phone, chat, and email
  • Resolve customer inquiries efficiently and professionally
  • Handle fraud, disputes, complaints, and other complex cases
  • Deliver outstanding customer experiences from start to finish
  • Work in a fast-paced, multicultural environment

Requirements

  • C1 level English (written and spoken)
  • At least 12 months of experience in banking, payments, fraud & disputes, complaints handling, or customer support
  • Strong communication and problem-solving skills
  • Cus...

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