About the Role

We are a small regional office with a lean team structure, seeking a reliable and detail-oriented Operations Assistant to support daily operational and administrative activities.

This role focuses on routine operational support and documentation tasks, working under clear instructions and guidance from the operations team. It is suitable for candidates who are comfortable with structured processes and consistent task execution.

Key Responsibilities

. Prepare operational and shipping documents (commercial invoices, packing lists, delivery orders, tax invoices) using standard templates.

. Perform order data entry and update shipment details in internal systems or spreadsheets.

. Support order fulfilment activities, including assisting with RMA/SMA/DOA documentation and tracking case status.

. Assist in booking shipments online and checking shipment status as directed.

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