Operations Assistant - Case Management
Location: Hybrid (2 days remote per week)
Department: Operations
Key Responsibilities Managing and coordinating cases across teams and stakeholders Monitoring progress and ensuring timely follow-ups Maintaining accurate and compliant case records Handling client and stakeholder communication Escalating urgent or complex cases Supporting process improvements and team members Key Requirements SWIFT experience is essential 3-5 years' experience in case management or customer-focused roles Experience within financial services or banking Strong Excel and MS Office skills Excellent communication and organisational skills Ability to work in a fast-paced environment What’s on Offer Hybrid working (2 days remote per week) Exposure to international financial operations Collaborative, fast-paced team environment #J-18808-Ljbffr