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Operations and Dispatch Manager

Company

Confidential

Location

clinton, ma

Type

Full-time

Join a leading moving and relocation company in Clinton, MA as an Operations and Dispatch Manager overseeing both local and interstate household goods operations.


Responsibilites :

  • Oversee daily dispatch operations for local, intrastate, and interstate home goods movements.
  • Coordinate personnel scheduling, truck assignment, routing, and equipment utilisation.
  • Manage van line cargo execution, which includes haulage, SIT, registrations, and interline cooperation.
  • Monitor live job progress and handle operational concerns in real time.
  • Ensure the completion and accuracy of bills of lading, inventory, trip sheets, and driver paperwork.
  • Supervise dispatchers, drivers, movers, warehouse employees, and owner-operators.
  • Maintain compliance with the DOT, FMCSA, OSHA, and Massachusetts DPU requirements.
  • Manage HOS/ELD compliance, driver certification files, and safety programs.

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