Operational Support Specialist (IT)

Location: Wester Cape

Our client in the Telecommunication industry is looking for an Operational Support Specialist.

Key responsibilities

• Analyze and examine current systems, the effectiveness of systems and assist management with information regarding feasibility of systems
• Talking to users and gathering of requirements
• Producing specifications for new or modified systems
• Support clients in administer defects and incidents within the system production environment.
• Implementations of new systems.
• Follow up on testing defects
• Support to other business areas and external teams
• Strong administration skills.
• Preparing user manuals, prepare functional descriptions and update existing documents
• Good communication skills.
• Will be required to interact with different companies.
• Liase with clients and han...