Description

The Operational Support Services Specialist position, under the direction of the Manager of Support Services, serves as a member of a team of correspondence colleagues responsible for triaging, sorting and distributing incoming/outgoing patient and insurance correspondence from all sources. Responsibilities include receiving documents via mail, email, fax, and bank lockbox transactions; scanning documents, separating and indexing electronic images for multiple healthcare facilities, and loading those images into multiple document imaging, workflow, and/or patient accounting systems. -Demonstrates an understanding of patient billing, collection, denial and financial assistance processes within the revenue cycle and triages and discerns the distribution of documents to departments to perform assigned duties. (10%) -Collects, organizes and scans patient and insurance correspondence, and other relevant documentation into document imaging systems, or similar applications...