Job Overview
Reporting to an Operational Effectiveness Manager, you will be responsible for playing an integral role in the implementation, support and ongoing operational efficiency of our technology-enabled services and solutions.
This position will involve collaboration with a globally distributed team at IQVIA and is primarily home based and will require flexibility for occasional onsite, in-office attendance.
Essential Function
Leverage AI tools and solutions to deliver assigned projects and drive efficiency in Operational Processes.Support Service Delivery Implementation/migration launch plansMaintain tools and resources for repeatable Service Delivery implementation processesExecute Service Delivery test plansParticipate in and contribute to Operational Assessments, assigned workstreams and other Lean eventsSupport the creation of operational policies and procedures across the organization to...