Provide strategic leadership and directions to manage daily warehouse operations and achieve desired results as per SOP and KPI. Define requirements for operation and ensure the implementation of new strategies, technologies and initiatives to drive overall performance. Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value‑added, transferred and dispatched. Enforce security and work safety measures and controls in the warehouse. Monitor department budgetary control and allocation of resources to ensure optimal utilization of resources. Constantly look for improvement opportunities along the value chain, to streamline and re‑engine the processes to achieve and exceed the service standard or target. Establish and cultivate a good team culture of best practice sharing within the program to motivate staff to voice out their opinions. Plan and provide on‑the‑job training to individual...