Link-Worldwide is seeking an IT Service Desk Engineer in Zacatecas, MX. The position requires providing first- and second-level support for IT issues in a manufacturing environment.

Key requirements include an associate degree, 3 years of relevant experience, and proficiency in Active Directory, DNS, and ITIL practices. You'll collaborate with corporate IT teams and participate in an on-call rotation.

The role also involves maintaining IT asset records and ensuring compliance with safety policies.