A personalised technical support engineer for mass market customers & channel partners, providing pre & post sales technical support to a geographical region and its customers, partner FAE and Renesas Sales teams.



Responsibilities:

• Support customers on popular Catalog Embedded Products (MCU/MPU/Wireless)
• Post sales: Provide personalised technical support online (email / teams etc) to understand customers problems & solve them with smart efficient use of resources (own knowledge & product line resources)
• Pre Sales: Work with sales teams on understanding customers' requirements (product & application or use case) to position REN products and solutions in an advantageous way.
• Support Partner FAE in distribution on enabling them win with REN products & solutions.
• Solving technical issues raised by partner FAE bring to you .
• Providing them with training mate...