Position: Onboarding Quality Controller & Underwriter

Location: Centurion, Gauteng

Position Purpose: The Onboarding Quality Controller & Underwriter ensures that members joining the medical scheme are onboarded accurately, efficiently and in compliance with regulatory requirements. This role safeguards data integrity, enhances member experience and supports operation excellence by monitoring and improving the quality of onboarding processes.

Qualifications/Experience:

• Matric (Grade 12) required; tertiary qualification in administration, healthcare, or business advantageous.
• 3–5 years’ experience in administration or membership processing (preferably in medical aid/insurance).
• Strong knowledge of medical aid schemes and regulatory requirements.

KEY COMPETENCIES

• Must understand the Medical Schemes Act (no 131 of 1998) and its implications for underwriting practices. <...