A leading BPO and contact center is seeking a Telephony Engineer to provide Tier 2 technical support in Pasay, Metro Manila. This role requires expertise in PBX systems, VoIP technologies, and network troubleshooting, with 5+ years of relevant experience. The selected candidate will work onsite, handling complex technical issues, coordinating with external teams, and mentoring junior staff. The position operates Monday to Friday from 9 PM to 6 AM Manila time with an emphasis on problem-solving and technical leadership.
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