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On-Site Technical Support L2

Company

Stefanini LATAM

Location

distrito federal, distrito federal

Type

Full-time

We are looking a ON SITE TECH SUPPORT- L2 in México City.


Responsabilities:

  • Implement and maintain Aumovio's global System and Security Management Solutions
  • 3rd level support tasks for SSM team related topics
  • Responsible for operational tasks & documentation within the SSM area
  • Knowledge management and knowledge transfer to local IT Administrator community
  • Troubleshooting, incident and problem management in the SSM area
  • Improvement of existing management systems


Skills:

  • Over 3 years of experience on site tech support L2
  • Advanced Level of English- C1 // MANDATORY
  • Well organized technical planning and problem-solving skills
  • Coordination skills
  • Have ability to creatively solve problems with minimal guidance, while maintaining a timely, cost-effective approach
  • High motivation to work in a challenging, global acting and multi...

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