Drive exceptional service as an IT Support Technician at Quadra in Edmonton, Alberta. Provide hands-on IT support to enhance the technology experience for employees.
In this full-time, permanent role, you'll serve as the primary IT contact, delivering daily technical support and contributing to IT initiatives. Your expertise in troubleshooting hardware and software issues will be key in ensuring operational continuity. Collaborate closely with diverse teams to maintain high standards of service while reinforcing user relationships with professionalism and clear communication.
Key Responsibilities:
• Respond to IT support requests via multiple channels
• Troubleshoot and resolve hardware and software issues
• Provide on-site support at Edmonton or Delta locations
• Maintain accurate documentation of incidents and solutions
• Coordinate with the IT team during project implementations
Requirements:
• Bachelor’s degree in Computer Science or related field
• 4+...