Job Description

Job ID: 22866CN

Date posted: 03/07/2026

WHAT YOU'LL NEED TO HAVE

• Broad knowledge of IKEA Concept, brand objectives, values and vision Broad understanding of IKEA tools, processes and cycles Broad knowledge of the IKEA omnichannel reality and customer behaviours and expectations in a retail environment Extensive knowledge of operational processes, the connected tools and how they connect into the broader IKEA and retail operations.
• Broad knowledge of operational plans and goals as well as follow up on KPI’s Broad understanding of the IKEA retail ecosystem and different CMPs and how they aim to meet customer needs in the omnichannel retail environment Good knowledge of change management methods and tools as well as stakeholder management
• Good knowledge or process improvement, problem solving and conflict handling techniques

YOUR RESPONSIBILITIES