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Officer, Pre - Authorisation and Minor Claims

Company

Prudential plc

Location

Kuala Lumpur, Federal Territory of Kuala Lumpur

Type

Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Assess pre-authorisation & minor claims with main focus in products of individual life insurance, provide enquiry support, take part in departmental projects.
  • Handle and assess minor and pre-authorization claims within delegated authority, ensuring compliance with SLAs, policy terms, and medical guidelines.
  • Participate in UAT script reviews and ad hoc projects.
  • Handle minor or pre-authorization claims, issue GL within authority limit and refer larger claims to senior assessor for approval.
  • Perfor...
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