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Officer, Customer Care

Company

Prudential plc

Location

Kuala Lumpur, Federal Territory of Kuala Lumpur

Type

Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Act as Prudential’s service professional, to provide the best-in-class customer service via hotline, to handle and resolve customers enquires and request on life and health insurance products in a professional manner with tactful service skills.

Provide and process informationthrough systems and other departments,in response toprovider/customer/sales channel’senquiriesaboutdoctor booking, pre-authorization, direct billing servicesaccording to company service standard andin professional mannerwith tactful customer service...

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