**ROLE DEFINITION**

Position Title: Office Patient Assistant (level 1)

Reports to: Dialysis Clinic Manager

**PRIMARY PURPOSE OF THE ROLE**

+ To provide high quality level of reception and secretarial services to the patients, and staff at the clinic in a caring and supportive manner.

+ To support the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect and patient care.

**KEY RESPONSIBILITIES**

**General Administration**

+ Answer the switchboard in a courteous and professional manner.

+ Liaise with patients and their families in a compassionate manner.

+ Perform general clerical and administrative tasks as required i.e. filing, minute taking, agenda creation.

+ Responsible for petty cash dispersal and reconciliation.

+ Responsible for maintaining the levels of and ordering general office supplies.

+ Responsible for bookin...