Our client in the Insurance industry is looking for an Office Manager to manage and oversee branch administration and support to sales.
Key Responsibilities
- Travelling will be required to the various offices (Mthatha, Queenstown, Lusikisiki, King Williams Town)
- Manage all client liaison and sales support in the branch offices
- Manage the service delivery to external and internal clients (TCF)
- Handle and report complaints effectively (TCF)
- Manage compliance and effectiveness of client service levels (TCF)
- Monitor the quality of all client services administration towards sales (TCF)
- Assist sales to ensure that sales targets are achieved
- Management, adherence and control of client survey (TCF)
- Management of business retention
- Manage new business policy administration
- Oversee efficiency & accuracy of data capturing (TCF)
- Oversee comp...