Architect and deploy Microsoft 365 services and hybrid environments Administer Exchange Online, SharePoint Online, Teams, and OneDrive Troubleshoot Tier 2/3 issues and perform root cause analysis Automate tasks using PowerShell and other scripting tools Implement security policies, DLP, retention, and compliance strategies Manage user accounts, licensing, and permissions Lead data migrations from legacy systems to Microsoft 365 Collaborate with cross-functional teams to align IT solutions with business needs Maintain documentation for configurations and procedures Stay current with Microsoft 365 updates and best practices