Step into a rewarding career with NTT DATA as a Bilingual Customer Service Representative. This full-time remote position allows you to provide support to clients in English and French, showcasing your exceptional communication skills.
At NTT DATA, you'll serve as a key Brand Ambassador, focusing on customer satisfaction and interaction. Your role will involve resolving inquiries and complaints while embracing continuous learning. An ideal candidate is one who thrives in a customer-centric environment and values contribution and impact.
Key Responsibilities:
• Deliver exceptional first-class service to customers
• Respond to and resolve complex inquiries promptly
• Document each customer interaction accurately
• Engage in continuous learning about products and services
• Uphold high standards of confidentiality
Requirements:
• Must be bilingual (English and French)
• Previous customer service experience preferred
• Strong oral and written communication ...