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Non-Voice Chat Support Associate — Paid Training (Davao)

Company

Caldwell Communications

Location

, , philippines, , , philippines

Type

Full-time

  • Good written English communication skills

About The Role

We are hiring Non-Voice Chat Support Associates in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking for a simple and stable entry into the BPO industry. Enjoy paid training from Day 1, competitive salary packages, incentives, and a supportive work environment with long-term career growth opportunities.

Job Description

As a Chat Support Associate, you will assist customers through online chat by answering inquiries, providing information, and resolving concerns through written communication.

Responsibilities

  • Respond to customer inquiries via chat support
  • Provide accurate information and timely assistance
  • Handle customer concerns professionally
  • Document chats and account updates accurately
  • Escalate concerns when needed
  • Maintain good quality and customer s...

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