NOC Engineer (Stellenbosch based – Hybrid)

The NOC Engineer maintains the network and responds as necessary across the National Network. The successful candidate will analyse problems, perform troubleshooting and incident response on the system and track problems through to resolution.

This is a Hybrid position – the successful candidate will spend 3 days a week in the Stellenbosch Office, so must reside in or near the Office.

The successful candidate must have a Driver’s License and own transport.

Duties & Responsibilities

Key Responsibility Areas:

• Managing, maintaining, and ensuring the accuracy of the Monitoring Systems (These report on the status and performance of the IP Core and ISP Services).
• Fault handling and escalation (identifying and responding to faults on the IP Core and Transmission network, liaising with NOC engineers when necessary and handling escalation through to resolution).
• P...