As a Night Auditor you ensure a seamless and safe overnight operation while delivering Novotels guest experience. You are responsible for balancing daily financial transactions preparing key reports and supporting guests with warmth efficiency and professionalism. This role plays a crucial part in maintaining service excellence accuracy and brand consistency throughout the night.

• Welcome and assist guests promptly demonstrating Accors values in every interaction.
• Manage overnight check-ins check-outs and guest requests with courtesy and efficiency.
• Anticipate guest needs handle concerns professionally and provide accurate information about hotel services and facilities.
• Maintain a clean organized and guest-ready front desk and lobby environment.
• Process and verify all daily transactions ensuring accuracy in room charges payments rebates and adjustments.
• Complete the night audit process and roll the business date in t...