NICE CXone Developer Lead

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

**Job Description -**

We are seeking an experienced NICE CXone Development Lead who can provide hands‑on technical leadership, solution design, and delivery ownership on the NICE CXone platform. The role requires deep expertise in CXone configuration, IVR/Studio development, WFM/WEM, integrations, and AI‑enabled CX features, along with the ability to mentor teams and drive best practices across complex contact center implementations.

**Key Responsibilities**

+ Own technical architecture, detailed design, and developmen...