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Nexthink Administrator

Company

Tata Consultancy Services

Location

pune district, maharashtra

Type

Full-time

Role: Nexthink Administrator

Experience

  • 10+ years of overall IT experience
  • 4+ years of hands-on Nexthink administration experience


Primary Responsibilities

  • Administer and support the Nexthink platform (collectors, portal, access management)
  • Monitor Digital Employee Experience (DEX) and endpoint health
  • Create and maintain dashboards, investigations, and reports
  • Use Nexthink insights to support incident, problem, and CSI activities
  • Build and maintain automation and Remote Actions for self-healing scenarios
  • Support Service Desk and Workspace teams with proactive issue detection
  • Integrate Nexthink with ITSM tools (e.g., ServiceNow)

Key Skills

  • Nexthink administration (dashboards, investigations, alerts, Remote Actions)
  • Windows endpoint environments (Windows 10/11)
  • Endpoint management exposure (Intune / SCCM / Jamf preferred)...

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