Job Description
The New Hire Experience Concierge / Coordinator delivers a best‑in‑class experience for new employees as they transition from onboarding to hire. This role serves as a key support resource for new team members, ensuring a smooth handoff from pre‑boarding, addressing questions or concerns, and maintaining momentum through the early stages of employment. The ideal candidate is a proactive, service‑oriented self‑starter with strong communication skills and a passion for delivering exceptional employee experiences.

Key Responsibilities:
Serve as a subject matter expert for new hires, supporting them through the transition from onboarding to hire
Provide a warm handoff from the Pre‑Boarding Experience Coordinator, ensuring all outstanding questions and needs are addressed
Maintain ongoing relationships with new hires to confirm completion of required actions and identify concerns during the post‑hire transition
Escalate issues as needed and maintain c...