Join a team that is changing millions of lives.

Transforming smiles, changing lives.

The New Customer Program Assistant will offer daily support to sales operation department, and other relevant department. The New Customer agent must be able to multitask and prepared to manage a wide variety of responsibilities that can change on a daily basis.

Key Responsibilities

• Responsible for including, validating and track leads into SFDC
• Perform customer’s segmentation from time to time
• Responsible for SFDC setups related to TM’s roster, online reports
• Be involved in relevant CommOps projects or trainings, as required.
• Maintain a basic knowledge in orthodontic/dental concepts and topics.
• Other task assigned by department supervisor.

Skills, Knowledge & Expertise

• 4 years of experience in a similar role, giving support through phone to clients or customers.

EDUCATION