Process daily host-to-host payment transactions, including payouts, commissions, and incentive payments, ensuring accuracy, timeliness, and compliance with internal controls.
Manage payment exceptions and rejections, liaising with operational teams to investigate issues and process reversals where required.
Update and maintain payment status records in internal systems and shared platforms to support efficient service delivery and accurate transaction tracking.
Perform payment and bank reconciliations, investigate discrepancies, and ensure timely resolution of outstanding items.
Process stop-payment requests, prepare bank submission files, and verify refund transactions to ensure proper fund recovery.
Administer stale payment processes, including status updates, fund verification, reversals, and journal entries to maintain accurate financial records.