Qualifications Strong ethics and integrity Flexible to changing needs of customer, account and team Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus. High-level experience and proven knowledge in at least 3 of different network security products (Firewalls: Fortigate, Cisco, Palo Alto; Content Filtering: Cisco Umbrella, BlueCoats, Websense, McAfee Web Gateway; IDS/IPS: Cisco Sourcefire, McAfee) Strong working knowledge of Fortinet Firewalls/SDWAN High-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active Directory At least 2 high-level certifications in Network Security from vendors such as Fortigate, Cisco, Palo Alto, Zscaler, BlueCoat, Cisco Umbrella Candidate must possess good time manageme...