Job Overview

We are looking for a detail-oriented Network Operations Executive to ensure smooth execution and compliance of all network change operations. The role involves monitoring, reporting, and maintaining quality standards across network activities in a 24/7 operational environment.

Key Responsibilities

• Ensure process optimization for smooth delivery of network change operations
• Monitor and maintain quality assurance of KPIs related to change management
• Enforce rules, regulations, and compliance standards across operations
• Monitor, verify, and generate reports for all change activities
• Identify and document network security cases for awareness and improvement
• Perform root cause analysis (RCA) for non-compliance cases
• Track and follow up on corrective and preventive action plans
• Work in a 24/7 shift rotation (duty roster) to ensure continuous operations