Network Provisioning Manager—part of a team of 3 responsible for the delivery of local access services for all standard TC portfolio services in support of DT Business Solutions GK, DTGBS, T-Wholesale and T-Systems customers in UK and Ireland. The primary function is post‑sales service delivery ensuring that committed customer delivery dates are met, increasing customer satisfaction. The UK team is part of the Global Access Delivery organisation, with teams located in 19 LBUs.

Responsibilities

• Ensure timely administration / processing of incoming access service orders by managing the implementation of access services that can comprise of various service elements such as local loop, internet access and hardware.
• Maintain pro‑active contact and status feedback loop with LCON during the delivery journey.
• Co‑ordinate local on‑site engineering activities with the LCON.
• Proactively track supplier deliverables against set KPIs and maintain...