This job is with Encode, Inc a fully owned subsidiary of Lancesoft



• Work directly with IXC Deployment Team, IXC Engineering, Telco design engineers, and Telco Carrier Provisioning personnel to accurately document circuit designs

• Ensure Carrier HUBs and circuits are accurately recorded in design (MetaSolv/DICE) and operations (FINS, FMS, etc.) toolsets and ensure FTI-POP design documentation accurately reflects as-built configurations.

• Document design deviations and/or discrepancies and submit ClearQuest PTRs to capture design changes and/or corrections with circuit designs

• Support scheduled planned maintenance events (Moves, Adds, Changes) and direct field technicians with the installation and activation of SONET, ancillary equipment and circuits.

• Work directly with Telco Carrier and field technicians to isolate and resolve issues with new circuit activations.

• Follow MetaSolv/DICE workflow processes and update IXC circ...