Job Openings Network Operations Center (NOC) Analyst - New Relic
NOC Analyst
Reports To: NOC Operations Lead & NOC Manager
1 / Position Summary: We are seeking dedicated and proactive NOC Analysts to monitor our applications 24/7, utilizing tools such as Centreon, Dynatrace, New Relic, and various APM tools. This role involves Windows and Linux server administration, focusing on identifying and escalating issues to the appropriate teams. Knowledge of Azure is a plus. The NOC Analyst will also handle ticket creation for incidents, ensure proper dispatch, and manage the ticket lifecycle in our ITSM tools like Jira, providing 24/7 hotline support.
2 / Responsibilities:
24/7 Application Monitoring: