Role Purpose

Build, manage, and optimize a provider network to ensure sufficient capacity, quality, and cost-effective service delivery. Act as the primary liaison between internal stakeholders and external providers, ensuring strong partnerships and seamless operations.

Key Responsibilities

Provider Network Management

• Identify, onboard, and contract providers, including price negotiation
• Maintain accurate provider data and ensure compliance with internal standards
• Monitor network capacity, identify gaps, and drive provider recruitment
• Develop and implement network development plans

Relationship & Stakeholder Management

• Serve as the main point of contact for provider-related issues and escalations
• Build and maintain strong relationships with providers and internal stakeholders
• Educate providers on processes, contracts, and performance expectations