We're seeking Network Engineers to join Singtel Philippines while providing critical support to Singtel Singapore operations.

About the role

• Monitor SD-WAN network performance using network management and monitoring tools
• Provide Level 1 support for SD-WAN-related incidents, alerts, and service requests
• Perform initial troubleshooting of connectivity, routing, and performance issues
• Escalate complex technical issues to senior engineers or relevant teams
• Assist in the provisioning, configuration, and deployment of SD-WAN devices
• Document troubleshooting steps, resolutions, and standard operating procedures
• Support network changes, upgrades, and maintenance activities
• Collaborate with internal teams (NOC, Engineering, Security) and external vendors when necessary
• Ensure adherence to SLAs and incident response timelines

What you'll bring

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