Serve as the primary technical contact for clients, understanding their networking needs. Build strong relationships through clear communication and regular consultation.
Team Leadership:
Oversee and manage a technical team, ensuring timely delivery of high-quality work.
Mentor team members, providing support for their professional development.
Foster a collaborative and innovative environment, promoting a culture of continuous improvement.
Service Improvement & Automation:
Identify areas for service improvement, leveraging your domain expertise to optimize processes and network performance.
Propose and implement automation ideas to streamline network management, monitoring, and troubleshooting tasks.