Lead a team (including Managers), empowering each team member to learn, grow, and achieve performance and developmental goals.
Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling good behavior, and ensuring that business priorities are met while delivering exceptional customer service.
Address customer and team member concerns and escalations, partnering with leadership and key business or People partners when appropriate.
Drive business priorities and achieve store performance goals by establishing, planning, and executing the operational strategy of assigned functional areas and the entire store.
Maintain and uphold company policies and procedures, protecting all company assets, including confidential business, customer, team member, and f...