Alcon MX in Cornellà de Llobregat is seeking a Customer Experience Representative to manage customer operations across key accounts in Portugal and Spain. The role emphasizes SLA compliance and delivering a high-quality customer experience through effective incident management.

The ideal candidate will possess strong multilingual skills in Portuguese, Spanish, and English, alongside experience with CRM systems and excellent problem-solving abilities. A comprehensive benefits package and competitive salary are offered, contributing to professional growth within a collaborative culture.