Description

Become a solid source of information in your area of expertise of development.

• Create documentation and white papers that will be used in case studies and training sessions for junior members.
• Ability to work in a team environment and contribute to the teams' knowledge and experiences.
• Co‑team with the Solutions Architect to produce a technical specification for custom development and systems integration requirements.
• Produce a detailed technical design document to match the solution design specifications.
• Able to oversee the custom development and quality assurance efforts for custom work when needed.
• Able to meet or exceed agreed service level targets with the client in the Service Level Agreement (SLA) in terms of:
  • Service Requests
  • Change Management
  • Incident Management
  • Problem Management
• Participate and lead, when needed, the proj...