The Vice President (VP), Practice Operations is a senior leadership role within Media Management & Delivery (MM & D), responsible for driving operational excellence and transformation across a defined portfolio of clients.
Reporting to the SVP, the VP translates strategy into action—embedding consistent, scalable, high-performance ways of working across client teams. The role leads the delivery of operational transformation, improving quality, efficiency, and performance while unlocking greater value for clients and the business.
As a senior partner to client and agency stakeholders, the VP drives the adoption of new capabilities, delivery models, and technologies.
The VP is central to embedding the Operational Excellence by Design vision—ensuring governance, accountability, and consistency are built into how we operate, not added as an afterthought.