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Miele Bilingual Customer Service Specialist

Company

Miele AG

Location

vaughan, york region

Type

Full-time

Join Miele as a Bilingual Customer Service Specialist in Vaughan, where exceptional service meets professional growth. This hybrid role focuses on delivering solutions in both English and French.

In this full-time position, you will handle a high volume of customer calls while ensuring satisfaction and upselling opportunities. With a commitment to excellent service, you will document interactions accurately and participate in continuous training, enhancing your skills in a dynamic call center environment.

Key Responsibilities:
• Handle diverse customer inquiries and provide solutions
• Adapt communication for effective customer engagement
• Document all call interactions clearly and thoroughly
• Achieve performance targets through teamwork and collaboration
• Identify upselling opportunities for Miele products

Requirements:
• At least 2 years of relevant customer service experience
• Fluent in both English...

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