Microsoft SCIM Malaysia Senior Engineer page is loaded## Microsoft SCIM Malaysia Senior Engineerlocations: MYS Kuala Lumpur Nu Tower 2time type: Full timeposted on: Posted 30+ Days Agojob requisition id: R Job Title:Microsoft SCIM Malaysia Senior EngineerJob DescriptionThe Sr Advisor I, Technical Support provides the most advanced technical support to client customers. This position responds to escalated and unresolved calls from other technical support advisors.## Essential Functions/Core Responsibilities* Provides the most technical advanced support by handling complex customer cases, while under minimal supervision* Respond to escalated and unresolved calls, and questions from less experienced Technical Support Advisors* Identify, investigate, research and provide resolution on user questions and problems; including hardware, software, networking, or other designated client products* Extensive knowledge of the organization, products, and/or services is required* Follow appro...