Job Description Customer Service Representative
What you’ll be doing This position is responsible for acting as a liaison between the company and clients to provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
You will be responsible for - Provide the highest level of customer service to clients, vendors, and service providers by assisting them with import/export clearance of goods, following up on shipment status, and identifying opportunities to meet their demands.
- Assist with onboarding and administration of new customers, including account set-up in company system, assisting with inquiries, providing solutions, among others.
- Liaison between intercompany departments with regards to potential client set up and/or inquiries.
- Apply for and manage all Continuous and Single Transaction Bond activities...