The Senior Technician, IT Site Services is primarily responsible for attending to all MES system and IT technical problems reported on the factory floor to sustain production continuity. The incumbent may also attend to the offices and other areas from time to time.

Responsibilities & Qualifications

• Provide direct support on all MES functionality and IT technical problems on the factory floor production lines in real time.
• Assist in the configuration, testing, and deployment of MEs software within the manufacturing environment.
• Provide support to the production floor by troubleshooting and resolving MEs-related technical issues.
• Monitor the system's performance and proactively identify areas for optimization.
• Perform routine system checks and ensure that the MEs system is running smoothly without disruptions.
• Assist in the installation of patches, updates, and upgrades to ensure the system's health.
• Assist...