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Merchant Operations Associate

Company

Wolt

Location

Copenhagen, Copenhagen

Type

Full-time

  • Successfully handle support for merchant partners on the Wolt platform, and ensuring optimal operational performance.
  • Ensuring our portfolio of merchants reach the highest Wolt service standards by conducting frequent quality and satisfaction checks.
  • Developing our restaurant and retail merchants, and their businesses based on data, with the goal of creating long lasting partnerships.
  • Being responsible for our menu-platform always being up to date with the text and visuals that reflect the Wolt brand.
  • Proactively helping merchants to improve their performance.
  • Sharing best practices amongst the team and challenging the status quo. 

    • Our humble expectations

  • Fluent in Danish and English to be able to both communicate with partners, and create the product selections in the local language and English.
  • Experience in support, administration, coordination, account management, or similar roles i...

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